Privacy
In accordance with the General Data Protection Regulation (GDPR), Veter is responsible for the processing of personal data as described in this privacy policy.
1. Changes
We may amend this privacy policy at any time. Please check this page regularly if you use Veter so that you are always aware of the latest version.
2. Personal Data
Veter processes your personal data because you use our services and/or provide them to us yourself. We process the following personal data:
- First and last name
- Address details
- Phone number
- Email address
- Bank details
- IP addresses
- Other personal data that you actively provide, for example by creating an account or contacting us via email or social media
3. Special and/or sensitive personal data
Our website and services are not intended to collect data from visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent. Do you believe we have collected data from a minor without permission? Please contact us at info@veter.nl, and we will delete this information.
4. Purposes of processing
Veter processes your data for the following purposes:
- Handling payments
- Contacting you if necessary for our services
- Allowing you to create an account
- Delivering orders and services
- Complying with legal obligations, such as data we need for tax returns
5. Automated decision-making
Veter does not make decisions based on automated processing that could have (significant) consequences for individuals.
6. Data retention
We do not retain your data for longer than is necessary for the purposes for which it was collected. For administrative and tax purposes, we apply a mandatory retention period of 7 years.
7. Sharing personal data with third parties
We do not sell your data to third parties. We only share your data if this is necessary for the execution of our agreement with you or to comply with legal obligations. We have data processing agreements with companies that process data on our behalf to ensure that your data remains as secure as it is with us. Veter remains responsible for these processes.
8. Cookies and similar technologies
Veter uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit our website.
- Functional cookies: Ensure that the website works properly and remembers your preferences, for example.
- Analytical cookies: Help us understand how visitors use the website so we can improve the user experience.
- Tracking cookies: Track your browsing behavior so we can better tailor our content and offers to your interests.
On your first visit to our website, we will inform you about these cookies and ask for your permission. Do you not want to store cookies? You can adjust this in your browser settings. You can also delete previously stored cookies here.
9. Your rights: access, change, or delete data
You have the right to access, correct, or delete your personal data. You may also withdraw your consent to data processing, object to the processing of your data, and request that we transfer your data to you or another party.
Would you like to exercise any of these rights? Please send a request to info@veter.nl, and we will respond within two weeks. To verify that this request is yours, we ask you to include a copy of your ID. Please redact your photo, MRZ, passport number, and Citizen Service Number (BSN) on this copy to protect your privacy.
You also have the right to file a complaint with the Dutch Data Protection Authority if you believe we are not handling your data with due care.
10. Personal Data Security
Veter takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
Do you believe your data is not properly secured or are there indications of misuse? Please contact us at info@veter.nl.
